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•    Use to coach, train and evaluate agent performance
•    Can be used by different functional managers, such as quality assurance managers, sales managers, support managers, compliance managers, etc.
•    Create different types of questions that pertain to each function so that respective managers can evaluate agents based on certain criteria
•    Apply a specific weightage for each question within a call scoring section
•    Evaluate across multiple agents as well evaluate the same agent over a period of time
•    Re-evaluate how an agent has improved after training
•    Identify future training needs

Red Fort: Red Fort is another old monument that now witnesses Republic Day celebration each year on 26th January. It is advisable to visit this site during the evening (at around sunset) so that you can make the full use of your trip and also get to see the light & sound show. The show glorifies the freedom fighters and the brave martyrs who contributed towards the birth of independent India. If you are looking for more historical forts, then you can also catch Delhi to Goa flights and head to Goa, the state of magnificent forts & churches.

Oversupply: The first-rate housing property segment of gurgaon is hitting by oversupply, swarming with luxuries penthouse and apartments. According the DTZ, reports supply side in Gurgaon, higher end housing section has exceed the specify side. With this, the investor are not looking for the kind of proceeds that they have confined previously from the agreement and that’s why their concern in buying housing property  in gurgaon is moderately lower.

Most major businesses use call centers to communicate and interact with their customers on a daily basis. Some companies also use call centers to perform internal functions, such as help desks, retail, financial support and sales support. Information gathered from customer service agents and their interaction with clients can have a huge impact on a Company’s productivity, customer service quality and its ability to compete in a recessionary, sluggish economy where budgets are tight and resources are lean.

Delhi is a delicious mix of forts, museums, monuments and temples. Plus, the culinary delights of being in Delhi will surely make you go crazy in joy. From the exotic restaurants lined up in the streets to the mid-range eateries to the roadside vendors- the food is available in all kinds of price range and for once you would like to taste every bit of what the city has to offer.

Although capital values of residential properties in gurgaon is high, investors who had purchased properties, especially in the 60- sq. Yard segment in the view of exorbitant returns are now adopting long term perspective and ready to wait than sailing them in hurry.

Watch a few of the music videos that abound at VH1, MTV and BET. You will see more money, lavish diamonds, fancy fashions, flashy gold jewelry, expensive limousines and other fine automobiles watching these music video programs for one hour than most people will see in the average lifetime.

If you really want to be depressed, sit and watch some of the work out programs that abound. Watch as brisk morning breezes enrapture the velvety clouds tracing the horizon from the backdrops of scenic vistas and ocean views. Who couldn't be motivated to work out?

Easy accessibility of eminence housing at reasonably priced prices and quality housing at affordable prices and the quality of edifice has made gurgaon most required after destination for trading residential property. Greenery, spaciousness, tranquillity are accompanied by accessibility of recent facilities and amenities. Many prominent schools have their occurrence in the city, it is peaceable area. In recent years real estates gurgaon has come out as a very big residential centre.

The city also presents a wide range of inexpensive residential houses for middle class segment. DLF has just launched”New town heights and Vatika has launched Vatika India Next for the middle budget home buyers. The self-sufficient house and advanced end segments like condominiums, villas and penthouses provided to the rich and well-known in the corporate world and expect clients.

Now more than ever, companies use the valuable information they learn from their customers to enhance operations, route information to appropriate people and allocate resources effectively. Included in the functions of a highly effective call center is the ability for companies to put in place recording, reporting and monitoring tools to capture and score performances of their employees. Call scoring and evaluation has recently come to the forefront of call center activity because of the fact that it provides businesses the opportunity to go the ‘extra mile’ beyond just recording their calls. Having this competitive edge in place may make the difference between being a short-term player and a long-term success story.

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